Kid Innovation Support Article - 00110

Norton Program Control Warning appears

For more information about Kid Innovation, Inc. or the Razzul product view the Kid Innovation website.

 

SYMPTOMS

Norton Internet Security displays a Program Control Warning when logging into Razzul.

 

CAUSE

Norton Internet Security Software blocks access to the Internet from Windows Applications.

 

RESOLUTION

To Configure Norton Internet Security so that it will allow Razzul access to the Internet follow the steps below:

 

1)      Log in to a Child account that is Razzul Enabled.

2)      The following Dialog appears:

3)      From the ‘What do you want to do?’ popup, click on the down arrow and select, ‘Always allow connections from this program on all ports (Recommended)’

4)      Click ‘OK’

5)      Razzul will appear.

 

Related information:

Support Article: TS00100

The information in this article applies to:

Razzul Version 1.0.0.35

 

Last Reviewed:

07/07/2004

Keywords:

TS0110 razzul norton internet security firewall program control dialog block permit connection

 

 

 

© 2004 Kid Innovation, Inc.. All rights reserved.  Terms of use  Privacy Policy