Kid Innovation Support Article - 00180

Cannot run the Setup.exe file

For more information about Kid Innovation, Inc. or the Razzul product view the Kid Innovation website.

 

SYMPTOMS

When I attempt to install the software nothing appears to happen.

 

CAUSE

Under certain circumstances you will need to execute the installation program by disabling the Protect computer option. This is a temporary setting and applies only to this installation.

 

RESOLUTION

Below are the steps required to install the Razzul software.

 

1)      Log in to your Parent Account.

2)      Click once on the Razzul.exe program

3)      Select the left mouse click

4)      Choose ‘Run As’

5)      You will see the following pop up box

 

                 

 

 

6)      Uncheck the box Protect my computer and data from unauthorized program activity

7)      Select the OK button

8)      Double click the Razzul setup

9)      Follow the online installation instruction.

 

If this information has not corrected your problem please contact support@kidinnovation.com to further assist you.

Related information:

None available

The information in this article applies to:

Razzul Version 1.0.0.35

 

Last Reviewed:

12/07/2004

Keywords:

TS0180 install Razzul software setup protect run as

 

 

 

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