all web sites operated by Kid Innovation, Inc. ("Kid Innovation", "we" or
"us"), including but not limited to the web sites at
and http://www.razzul.com (collectively,
collected using the Razzul software product ("Razzul"). Please read
using either Web Site or Razzul, you consent to our practices concerning
the collection and use of your and your child's information.
Use of the Web Sites is also governed by our web site
Use of Razzul is also governed by our End User License Agreement. Please
click here to see a copy of that agreement.
Our commitment to be the leading provider of software and Internet-based
products that assist parents in ensuring that their child has a safe online
experience means that our business will continue to evolve as we introduce new
products, services and features to the Web Sites and Razzul. Because of
this, from time to time, our policies will be reviewed and may be revised. Kid
Sites. It is your responsibility to periodically check this page so that you
are aware of what information we collect, how we use it, and under what
between Kid Innovation and you whether or not we have given you specific notice
of any change.
Your personal information is important to us.
Kid Innovation respects the importance of your privacy. You have a right to
make your own choices about how your and your child's personal information is
collected and used. We know that when you provide personal information to us
you are showing your trust, and we take that seriously. Unless you consent
otherwise, Kid Innovation will only collect and use your and your child's
personal information as we explain below.
Collecting information about you.
Except as stated below, Kid Innovation will not collect or monitor any
additional personal information about you or your child without your consent.
The information we do collect is as follows:
We collect information when you enter your personal information on our site,
for example, by registering on one of the Web Sites;
We collect some or all of the following information when you choose to download
and/or purchase Razzul: your IP address, your name, postal address,
e-mail address, telephone number, and credit card number.
We collect some or all of the following information when you register a child
using Razzul: your child's name, your child's age in years, your child's
gender, and your child's interests and hobbies (in general terms). We shall
also ask you to provide a "buddy list" of e-mail address with whom your child
will be permitted to correspond via e-mail or instant messaging. You may also
have the opportunity to provide or edit lists of approved web sites that
your child will be permitted to visit.
If your child uses Razzul, we collect and maintain a listing of the
internet addresses ("URLs") for the web pages that your child accesses and
attempts to access, as well as the e-mail addresses of persons who either send
e-mail or instant messages to, or receive e-mail or instant messages from, your
We may occasionally ask visitors to complete surveys and opinion polls about
their attitudes and interests. Surveys help us to understand your needs and
tailor our products and services to your needs. If you participate in one of
our surveys, you can be assured that we do not maintain any personal
information about you in our databases as a result of the survey. If excerpts
from survey answers are subsequently posted on the Web Sites, no personally
identifiable information of the respondent will be included.
If you contact us, we may also keep a record of that contact.
Cookies are small data files that a website transfers to your computer's hard
disk for record-keeping purposes. Most web browsers are set to accept cookies.
A cookie can contain information that includes a user ID. Although we currently
of particular sections the Web Sites as convenient as possible.
The only personal information a cookie can contain is information that you
supply yourself. The "help" portion of the toolbar on most browsers will tell
you how to prevent your browser from accepting new cookies, how to have the
browser notify you when you receive a new cookie, or how to disable cookies
altogether. However, if you disable cookies, you will not be able to take full
advantage of the services for those particular sections of the Web Sites. For
example, you may have to type in your e-mail address multiple times to continue
using particular sections of the Web Sites.
Collection and Use of Aggregate Data
We may collect non-personal information about our users in the aggregate to
help us update and improve the Web Sites and our other marketing and
promotional activities. We do not collect personal information automatically,
but we may combine non-personal information collected automatically with
personal information that you may have previously submitted on a voluntary
There may be times when we share aggregate, non-personal information about our
visitors (for example, the percentage of male and female visitors to our site)
with advertisers, business partners, sponsors, and other third parties in an
effort to customize or enhance the content and advertising of our sites for our
users. We may also aggregate data from web log files (such as your web browser,
operating system, pages visited, etc.) to understand how users find and
navigate the site and what features are most popular.
Using and disclosing your personal information.
Our purpose in collecting information about you is to:
verify and assure proper processing of orders;
allow our software to function properly so that you can most effectively
monitor your child's online experience;
aggregate user information to more effectively tailor our product and services
to the proper demographics;
provide you with information which interests you; and
effectively communicate with you.
Kid Innovation will not use or disclose any information about you without your
consent, unless we believe, correctly or not, that such disclosure is:
required by law;
necessary to fulfill the above purposes or otherwise to provide you with a
product or service which you have requested;
License [link] agreements; and/or
necessary to protect the rights, property or personal safety of another user of
the Web Sites or Razzul, any member of the public or Kid Innovation.
Other specific ways in which we may use or disclose your personal information
are as follows:
Responding to a Specific Request from You. If you specifically agreed to
follow-up contacts by us or asked to be put on our mailing list, we may contact
you from time to time using the contact information you provide. For example,
we may send you marketing or promotional materials; we may respond to your
comments or requests for information; or we may contact you if needed in the
course of processing a product or service you requested through our website. We
will not send you promotional e-mails without first obtaining your permission.
If you agree, we may contact you at the e-mail or other address you provide us,
in order to provide you with updated information about the Web Sites, or to
provide you with information about products or services which you may enjoy.
(For more details, see the next section, "When we will contact you.")
Third Party Service Providers: In order to operate the Web Sites, fulfill the
purposes set out above or otherwise deliver our products and services, we may
sometimes share your personal information with a service partner or a company
affiliated with Kid Innovation. Presently, we share the information that we
collect with Infosaic (http://www.infosaic.com/)
(who hosts the Web Sites and stores information for us) and Authorize.net (http://www.authorize.net/)
(who processes credit card payments for us). You should read Infosaic's (http://infosaic.com/privacypolicy.aspx)
and Authorize.net's (http://www.authorizenet.com/company/privacy.php)
privacy policies to understand how these service providers will maintain and
use your personal information. Additionally, we may share aggregate statistics
( i.e., statistics that contain no personally identifying information)
to potential partners. Except as listed above, we will not otherwise disclose
your personal information to other companies without your consent.
Other Corporate Entities: Kid Innovation may share some or all of your personal
information with another business entity should we plan to merge with or be
acquired by that business entity. Such sharing of information will only occur
in accordance with a confidentiality agreement. Should such a combination
occur, we shall use our best efforts to require that the new combined entity
Matters Beyond our Control: Due to the existing regulatory and technological
environment, we cannot assure that all of your private communications to us and
personal information will never be disclosed in ways not otherwise described in
information to the government under certain circumstances, or third parties may
unlawfully intercept or access such communications or information. Therefore,
although we use industry standard practices to protect your privacy, we cannot
promise, and you should not expect, that your personal information and private
communications will always remain private.
When we will contact you.
We may contact you at the e-mail address which you provide to us in order to:
process and fulfill an order you place with us;
provide you with updated information about the Web Site;
notify you when your child attempts to access an unauthorized web site;
notify you when your child sends or received e-mail or instant messaging to or
from an unauthorized person; and
provide you with other information ( e.g., newsletters, product
We will not send you any e-mail about other topics without first asking you for
permission to send promotional information to you. If you are receiving
information about Kid Innovation and do not wish to receive this information
any longer, you may remove your name by following the instructions in Section 9
How you can access the information we keep about you.
If at any time you want to know exactly which information you have chosen to
receive, you are welcome to access your record by clicking here
http://www.razzul.com/Manage/ParentLogin.aspx or e-mailing
us at firstname.lastname@example.org.
Our file of your information will be made available to you within 14 days.
Changing the information we have about you.
You are ultimately in control of the personally-identifiable information you
provide to us on our site. Thus, if at any time you wish to change which
information you want us to have or use, please click here
http://www.razzul.com/Manage/ParentLogin.aspx or contact us by
e-mailing us at email@example.com
and we will amend this record.
Deleting an email address from our email list or stopping any further
If you wish to have your email address removed from our mailing list, please
let us know by clicking here
http://www.razzul.com/Manage/ParentLogin.aspx or e-mailing
us at firstname.lastname@example.org.
Additionally, you may opt-out of any specific e-mail notices or newsletters by
clicking on the provided link at the bottom of that e-mail or newsletter. We
will take all reasonable steps to remove your e-mail address as requested,
unless we need to keep it for legal reasons. Please allow 14 days for any such
request to be processed.
Storage and security of your personal information.
At Kid Innovation, we try to do everything reasonable to keep secure any
information which we hold about you, and to keep this information accurate and
up to date. Access to this information is restricted within Kid Innovation to
employees who have specific authorization to see and use such information. Our
commitment to security is also why we have chosen Infosaic, a company which
specializes in secure data storage and management, to store all of the
information that we collect from you and your child. You should read Infosaic's
to understand how Infosaic stores and protects your and your child's
Since no data transmission over the Internet can be guaranteed to be totally
secure, we do not promise that the information you provide to us will always be
totally secure. Kid Innovation disclaims any responsibility for events arising
from unauthorized access to your personal information.
Kid Innovationand links to other web sites.
Our Web Sites may provide links to third-party web sites outside of the Kid
Innovation Web Sites. Such links are provided solely as a convenience to you,
and should not be considered as an endorsement by Kid Innovation, Inc. of the
content on, policies of, or owners of, any such third-party sites. These linked
sites are not under our control, and we are not responsible for the conduct of
companies linked to our Web Site. Before disclosing your personal information
on any other web site, we advise you to examine the terms and conditions and
the Web Sites.
Children's Online Privacy Protection.
The Web Sites and Razzul assist parents in ensuring that their child's
online experience is safe. You, as the parent, will be required to enter your
child's information in order for you and your child to use the Web Sites and/or
Razzul. The only other information that we collect from your child is the
listing of the URLs for the web sites that your child accesses and attempts to
access, and e-mail addresses with whom your child corresponds. Your entering of
your child's information verifies that you have consented to our collection of
such information about your child.
No information collected from users known to be under age 13 will be used for
any marketing or promotional purposes outside Kid Innovation. If Kid Innovation
collects personally identifiable information from children, it will only do so
in compliance with rules established by the Federal Trade Commission under the
Children's Online Privacy Protection Act of 1998 (16 C.F.R.
§§ 312 et seq
A Special Note to Kids: You should have a parent with you to help whenever you
visit a new Web Site. Before providing your name, address, e-mail address, or
any other personal information to anyone on the Internet, be sure to ask your
parents if it's OK.
What to do if you have a problem or question.
If Kid Innovation becomes aware of any ongoing concerns or problems with the
Web Sites, we will take these issues seriously and work to address these
you have a problem or complaint, please contact us using the contact
Kira Nelson, CFO
Kid Innovation, Inc.
Salem, NH 03079