|
|
Q.
|
Why
does it ask for the child's age when I register?
|
|
A.
|
Kid Innovation may provide age specific content when a child logs in to Razzul.
By providing us with the age of your child, we can make certain we provide
appropriate material to the desired age groups.
|
|
Q.
|
Do I
need any other software?
|
|
A.
|
No. Razzul does not require any additional software to function.
|
|
Q.
|
Why is
Razzul better?
|
|
A.
|
Razzul is a complete desktop environment with a kid-friendly look and appeal.
The Razzul solution provides a safe, fun playscape for children with a
skinnable interface, which allows the child to choose a look to fit their
style. Razzul also provides the child with their own personal icon for
login which means they cannot tamper with your private files and data. Our
complete solution offers spam free e-mail, pop up suppression, ad blocking, web
site blocking/filtering, scheduling, monitoring and is affordable for all
families.
|
|
Q.
|
Do I
have to add all my children at one time?
|
|
A.
|
No. You can add as many children as you like using the Razzul Manager Application found under the Windows Start menu.
The subscription
price includes unlimited child accounts and one e-mail
account. Purchases can be made at any time by going to the
Razzul Admin Website at http://www.razzul.com
and entering your login e-mail and password.
|
|
Q.
|
Can I
still browse the Internet normally?
|
|
A.
|
Yes. After Razzul is installed you and your child(ren) will each have your own
icon for log in. From the Windows Weclome Screen you can select your icon and
use your computer just as you always have or your child can select their icon
and be brought directly in to Razzul. Optionally, you can use the Windows XP
Switch User Feature to switch between your account and your child's.
|
|
Q.
|
How
long does it take to download Razzul?
|
|
A.
|
The Razzul installation package is less than 2 megabytes and should take
approximately 10 minutes with a 56k modem or 3 seconds with broadband or DSL.
Once you run the setup after downloading, the install and configuration process
takes approximately 5 minutes to complete.
|
|
Q.
|
Can I
install Razzul on more than one computer?
|
|
A.
|
Yes. The trial version can be installed on as many systems as you like. Once
purchased, Razzul is licensed per household for unlimited child accounts and
one e-mail address. Additional child e-mail accounts can be purchased as
needed.
|
|
Q.
|
Can I
search?
|
|
A.
|
Yes. Razzul provides access to the Yahooligans search engine. Yahooligans
provides the ability to search the topics among any of it's child approved web
sites.
|
|
Q.
|
Does
Razzul provide easy access to custom web pages my child likes?
|
|
A.
|
Yes. Razzul allows the parent to add favorites that appear right on the Razzul
desktop for one-click access. Favorites can be added at the Razzul Admin site
located at: http://www.razzul.com.
|
|
Q.
|
What is
an Internet Address?
|
|
A.
|
An Internet address or URL (Uniform Resource Locator) is made up of four parts
as follows:
-
A protocol name or a set of rules and standards that enable computers to
communicate with each other.
-
The location of the web site.
-
The name an organization would like the site to be identified by.
-
A suffix that identifies what type of organization owns the site. For example,
.com for a commercial organization, .org for a non-profit organization, or .gov
for a government organization.
For Example, the Internet Address or web site http://www.kidinnovation.com
breaks apart as follows:
| http: |
The Web server uses the
HTTP or Hypertext Transfer Protocol (HTTP) for communication between the
browser and the server where the site is located. |
 |
| www |
The site you are accessing is part
of the World Wide Web. |
|
| kidinnovation |
The web site is owned by Kid
Innovation, Inc. This does not have to be a company name, it can also be a
product name or trademark. |
|
| com |
It is a commercial institution web
site. |
When Razzul navigates to a web site (or Internet Address) the URL is displayed
in the top pane of the Razzul screen.
|
|
Q.
|
Why is
it only for Windows Vista and Windows XP?
|
|
A.
|
Windows Vista and Windows XP provide many new exciting security enhancements, as well as, a
private login icon for every individual in your home. Kid Innovation exploits
many of the features of these operating systems.
|
|
|
Q.
|
How
much does it cost?
|
|
A.
|
Razzul Memberships come in three plans, Monthly at 4.95/mo, 6 Months at 24.95/mo
and Yearly at 34.95/mo. The subscription includes
unlimited child accounts and one child e-mail account. Additional child
e-mail accounts can be purchased at any time for $11.95 on the Razzul Admin
Site located at: http://www.razzul.com.
|
|
Q.
|
How do
I pay?
|
|
A.
|
Kid Innovation accepts Visa, Master card, Discover, PayPal and check or
money order. All transactions are in U.S. funds. Please allow up to three weeks
for checks to clear.
|
|
|
Q.
|
What is
the Razzul Admin Site?
|
|
A.
|
The Razzul Admin Site is used by parents to view their child's online activity,
modify features for their child, set reminders, schedule online usage time or manage
child e-mail accounts. As well as download and purchase the product.
|
|
Q.
|
Can I
create e-mail accounts for my children?
|
|
A.
|
Yes. Each child can be assigned their own e-mail account at the Razzul Admin
Site located at: http://www.razzul.com.
The e-mail address will be yourchildsemail@razzul.com. Optionally, you can use
an existing e-mail account by setting the POP server settings provided by your
ISP.
|
|
Q.
|
Will my
child be able to receive attachments?
|
|
A.
|
You can optionally set whether or not your child can receive attachments at the
Razzul Admin Site located at: http://www.razzul.com.
|
|
Q.
|
Will my
child be able to receive any e-mail sent to them?
|
|
A.
|
Your child will only be able to send to or receive e-mails from addresses you
enter into their address book at the Razzul Admin Site located at:
http://www.razzul.com.
|
|
Q.
|
How do
I protect my login account?
|
|
A.
|
Parents should protect their login account with a password. To set a password
on your account click the Start menu, choose Control Panel and select the User
Accounts icon.
|
|
|
Q.
|
What
platform does Razzul run on?
|
|
A.
|
All versions of Windows Vista and XP only.
|